Information we collect and how we use it
- Information you provide – When you sign up for a TapWyse account or request other services from us, we ask you for personal information (such as your name, email address, and an account password) by which you may be personally identified. By providing this unique information you can perform certain services such as recovery of your participate in a rewards program, and receive offers. Providing your email address or phone number via a TapWyse developed application does not sign you up for any new email marketing that you have not already signed up for, and separate consent for email marketing purposes must be obtained. For certain services, such as our donation and/or purchasing programs, we also request credit card or other payment account information (such as your postal address, telephone number) along with the details of transactions you carry out through our website and the fulfillment of your orders, which is maintained in encrypted form on secure servers. We may combine the information you submit under your account with information from other TapWyse services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we will give you the opportunity to opt out of combining such information.
- Information we collect through automatic data collection technologies - As you navigate through and interact with our website, services, or partner websites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website.
- Information about your computer and internet connection, including your web request, IP address, operating system, browser type, browser language, date and time of your request.
- We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Email cheers@tapwyse.com to request information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our website according to your individual interests.
- Recognize you when you return to our website.
- Speed up your searches.
- Cookies (or browser cookies) - A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.
- Flash cookies - Certain features of our website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
- Web beacons - Pages of our Website [and our e-mails] may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or [opened an email] and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
- User communications – When you send email or other communications to TapWyse, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
- Location data – TapWyse may offer location-enabled services. If you use those services, TapWyse may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can be used to approximate a location (such as a cell ID).
- Links – TapWyse may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content and advertising.
- Providing our services, including the display of customized content and advertising;
- To fulfill any other purpose for which you provide it;
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
- Auditing, research and analysis in order to maintain, protect and improve our services;
- Ensuring the technical functioning of our network;
- To notify you about changes to our website or any products or services we offer or provide through it.
- To provide you with notices about your account, including expiration and renewal notices;
- Protecting the rights or property of TapWyse or our users;
- Developing new services.
- Race or ethnic origin;
- Political opinions;
- Religious or philosophical beliefs;
- Trade union memberships;
- Genetic or biometric data;
- Health or mortality; and
- Sex life or sexual orientation.
Choices about how we use and disclose your information
- Tracking technologies and advertising – You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
- Disclosure of your information for third-party advertising – If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email stating your request to cheers@tapwyse.com. You can also always opt-out by logging into our website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to cheers@tapwyse.com.
- Promotional offers from the company – If you do not wish to have your contact information used by us to promote our own or third parties’ products or services, you can opt-out by sending us an email stating your request to cheers@tapwyse.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions or click the “Unsubscribe” link usually located at the end of the email. This opt out does not apply to information provided to us as a result of a product purchase, warranty registration, product service experience or other transactions.
- Targeted advertising – If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt out by sending us an email stating your request to cheers@tapwyse.com. For this opt out to function, you must have your browser set to accept browser cookies.
Information sharing
- To our subsidiaries, affiliates, or clients.
- To trusted contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them and in compliance with this privacy policy.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of TapWyse’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by TapWyse about our website users is among the assets transferred. We will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.
- To third parties to market their products or services to you if you have consented to and not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information.
- To fulfill the purpose for which you provide it. For example, if you [ EX: give us an email address to use the “email a friend” feature of our Website, we will transmit the contents of that email and your email address to the recipients].
- For any other purpose disclosed by us when you provide the information.
- With your consent.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our terms of use tapwyse.com/privacy and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of TapWyse, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Data security
Data integrity
TapWyse processes personal information only for the purposes for which it was collected and in accordance with this privacy policy. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services or as otherwise permitted under this policy. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.
Accessing and updating personal information
When you use TapWyse services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. If you created an account on our website, you can access and change your online profile yourself. You can also ask to review any of the information that we have retained, how we have used it, and to whom we have disclosed it at any time by emailing us at cheers@tapwyse.com. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical, or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. You may also ask us to change your preferences regarding how we use or disclose your information or let us know that you do not want to receive any further communication from us.
Your California privacy rights
California Civil Code Section § 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to cheers@tapwyse.com or write to us at: TapWyse 2292 Faraday Avenue, Carlsbad, CA 92008.
Enforcement
TapWyse regularly reviews its compliance with this privacy policy. Please feel free to direct any questions or concerns regarding this privacy policy or TapWyse’s treatment of personal information by contacting us through this web site or at cheers@tapwyse.com. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between TapWyse and an individual.
Changes to this privacy policy
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the website home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account and through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
Contact us
- Request access to information that TapWyse has about you.
- Correct any information that TapWyse has about you.
- Delete information that TapWyse has about you.